Refund & Exchange Policy

Eligibility

We accept returns or exchanges within 21 days of delivery. Items must be unworn, unwashed, and in original packaging with tags still attached.

Process

To initiate a return or exchange, please email us at info@decentthreads.shop with your order number and reason for return. We’ll provide instructions for returning your item.

Refunds

Approved refunds will be processed back to your original payment method within 3–5 business days after we receive the returned item. Shipping costs are non-refundable.

Exchanges

Exchanges are subject to product availability. If the requested item is no longer available, we’ll issue a refund instead.

Exceptions

The following items cannot be returned or exchanged:

Sale items
“Lightly used” resale items
Clothing that is altered and/or damaged due to customer use

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us at info@decentthreads.shop within 21 days of delivery so we can make it right.

We will do our best to work with customers to ensure their satisfaction and to find a solution to any issues and/or concerns.