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Privacy Policy

Effective Date: 1st of November, 2025

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At Decent Threads, LLC, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop with us online. By using our site, you agree to the practices described below.

1. Information We Collect

  • We may collect personal information that you provide directly, such as:

  • Name, email address, shipping/billing address, and phone number

  • Payment details (credit/debit card, PayPal)

  • Account login information (if accounts are enabled)

  • Communications with us (via forms, email, or support)

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We may also collect certain information automatically, including:

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  • IP address, browser type, and device information

  • Cookies or similar tracking technologies (see Section 7)

  • Site usage patterns, such as pages visited and time spent

2. How We Collect Information

We collect information in a few ways:

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  • When you place an order through our online store

  • When you subscribe to our newsletter or marketing list

  • When you complete forms or surveys on the site

  • When you interact with us through email or social media

3. Why We Collect Information

We use the information we collect to:

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  • Process and fulfill orders

  • Provide customer support and respond to inquiries

  • Communicate with you about orders, updates, and promotions (if you opt in)

  • Improve our website and services

  • Comply with legal obligations and regulations

4. How We Store and Share Information

Our company is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix’s data storage, databases, and general applications, secured behind a firewall.

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All direct payment gateways offered by Wix and used by Decent Threads adhere to the Payment Card Industry Data Security Standard (PCI-DSS). This ensures that your credit card information is handled securely.

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We will never sell your information. We only share your personal data in the following circumstances:

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  • With trusted third parties (e.g., payment processors, shipping carriers) to complete transactions

  • If required by law, legal processes, or to prevent fraud or threats to safety

  • With your consent

5. Communications

We may contact you by email (or, if provided, phone or text) to:

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  • Confirm and update you on your orders

  • Share customer service updates

  • Send marketing communications if you have opted in

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You may unsubscribe from promotional emails at any time using the “unsubscribe” link or by contacting us directly at:

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6. Cookies and Tracking Tools

Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. These may collect anonymous identifiers.

 

Third-party services (e.g., Google Analytics or apps installed via Wix) may also use cookies. Their policies govern how they handle your data. You can adjust cookie settings in your browser at any time.

7. Security

We take reasonable steps to protect your data, including SSL encryption during checkout and PCI-DSS compliance for payments. However, no internet transmission or electronic storage method is 100% secure.

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Updates will be posted on this page, and any material changes will be communicated via email or posted on the site. Please review this policy periodically.

9. California Residents

If you are a California resident, you have the right to request that we do not share your personal information with third parties for their marketing purposes. To exercise this right, please contact us using the details above.

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